At Elegance At Clothes, your privacy is as cherished as the timeless elegance we strive to bring to your wardrobe and home. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit eleganceinwear.com. By using our Site, you consent to the practices described herein.

1. Information We Collect

To provide you with a seamless and personalized shopping experience, we collect information that you provide directly to us and through automated technologies:

  • Personal Identifiers: Such as your name, shipping address, email address, and phone number when you create an account or place an order.
  • Payment Information: Credit card details (Visa, MasterCard, JCB) or PayPal account information, processed securely by our encrypted payment gateways. We do not store full credit card numbers on our servers.
  • Technical Data: Including your IP address, browser type, device information, and pages you visit, collected automatically via cookies and similar technologies.
  • Communications: Records of correspondence if you contact our customer care team at [email protected].

2. How We Use Your Information

Your data allows us to refine your experience with us, ensuring it is as effortless and secure as our payment process. We use your information to:

  • Process your orders and transactions, including sending order confirmations and tracking information.
  • Provide customer support and respond to your inquiries.
  • Improve our website, product offerings, and overall service through data analysis.
  • Send you marketing communications about new collections, exclusive offers, and style inspirations, if you have opted in. You may unsubscribe at any time.
  • Prevent fraud and enhance the security of our Site.

3. Sharing and Disclosure of Information

We value your trust and do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:

  • Service Providers: With partners who perform services on our behalf, such as payment processing (e.g., PayPal), order fulfillment, shipping carriers (e.g., for delivery to 2163 Locust Court, Long Beach, US 90804), and marketing agencies. These parties are contractually obligated to handle your data securely and use it solely for the services we specify.
  • Legal Compliance: When required by law, regulation, or legal process, such as to comply with a subpoena or similar legal request.
  • Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.

As we serve a global clientele (excluding Asia and certain remote areas), your data may be transferred to and processed in countries outside your own, which may have different data protection laws. We ensure such transfers are protected by appropriate safeguards.

4. Data Storage and Security

We are committed to protecting your personal and financial information. All transactions on eleganceinwear.com are processed using advanced SSL (Secure Socket Layer) encryption technology. Your data is stored on secure servers, and we implement industry-standard administrative, technical, and physical safeguards to protect it from unauthorized access, alteration, or destruction.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

You have the right to access, correct, or delete the personal information we hold about you. You can also object to or restrict certain processing activities. To exercise these rights, please contact us at [email protected].

You may update your communication preferences or opt-out of marketing emails by clicking the “unsubscribe” link at the bottom of any marketing email we send you.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our Site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site, such as adding items to your shopping cart.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please do not hesitate to reach out to our dedicated customer care team:

Email: [email protected]
Mailing Address: 2163 Locust Court, Long Beach, US 90804

We are honored to be a part of your journey toward timeless elegance.

Warmly,
The Elegance At Clothes Team